Mardo Atelier is a mother-daughter boutique inspired by timeless elegance and effortless comfort. We carefully curate and design premium pieces for women who value quality, confidence, and refined style.

Our collections are thoughtfully selected to offer flattering fits, soft fabrics, and classic silhouettes that feel as beautiful as they look.

We are an online Canadian boutique, proudly serving customers across Canada.

You can reach us anytime at info@mardo-atelier.com.

Our support team responds within a few hours on business days.

We believe in personal service — every message is handled with care.

Yes — we currently ship exclusively within Canada.

Processing time: 1–2 business days

Delivery time: 4–8 business days

Total estimated delivery: 5–10 business days

Yes, we offer free shipping across Canada on all orders.

Yes. Once your order has been shipped, you will automatically receive a tracking number via email so you can follow your parcel every step of the way.

No — there are no additional customs charges or hidden fees for Canadian customers.

We offer a 30-day return policy from the date you receive your order.

To be eligible for a return:

• Items must be unworn and unused
  
• Tags must still be attached
  

Items must be in original condition

Return shipping costs are the responsibility of the customer.

Returns are processed through our international return facility. Instructions will be provided by email once your return request is approved.

Depending on the item and situation, we offer:

• A full refund to your original payment method, or
  
• Store credit

Our team always works with you to find the most appropriate solution.

Refunds are processed within 14 business days after we receive and inspect your return.

Most of our products include a detailed size chart on the product page. If you cannot find one, feel free to contact us.

Fit can vary by design. In many cases, we recommend ordering one size up for the most comfortable fit.

If you’re unsure, we are happy to assist before you place your order.

Some of our collections include extended sizing. Availability varies per item.

We focus on premium quality and carefully crafted pieces designed for comfort, durability, and elegance.

Due to lighting and screen differences, slight variations in color may occur. If you are not satisfied, you are always welcome to return your item within our 30-day return window.

We accept major credit cards, including:

• Visa
  
• Mastercard
  
• American Express

Your card is charged immediately upon completing your order.

At this time, we do not offer payment plans or installments.

Yes — as long as your order has not been shipped.

Please contact us within 24 hours of placing your order.

Once an order has been dispatched, we are unable to modify or cancel it. You may return it once received.

Please contact us within 30 days of receiving your order.

Include:

• Your order number
  
• Clear photos of the item

We will arrange a replacement or suitable solution at no additional cost to you.

Yes. All payments are processed through secure, encrypted payment gateways to ensure your personal and financial information is protected.

Absolutely. We respect your privacy and handle all personal information in accordance with applicable privacy regulations.